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When was eGain founded?

1997
eGain/Founded

What does eGain company do?

eGain Solve™ is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers.

Who uses eGain?

Who uses eGain?

CompanyWebsiteCompany Size
Penguin Random House LLCpenguinrandomhouse.com>10000
Social Security Administrationssa.gov>10000

What is the meaning of eGain?

eGain Corporation (formerly known as eGain Communications Corporation) is a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowlede-powered software applications, used by omnichannel contact centers, customer service organizations and digital business teams.

Where is eGain located?

Sunnyvale
eGain Corporation (formerly known as eGain Communications Corporation) (Nasdaq: EGAN) is a cloud-based software company with its headquarters at Sunnyvale, California.

What is analytics eGain?

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively.

What is message eGain cloud?

eGain Cloud™ is the first cloud customer engagement software suite in the industry, created even before cloud was “cool.” eGain’s top-rated cloud software for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world.

What is Cisco eGain?

eGain provides a digital customer engagement suite of applications for customer service, knowledge management, and analytics, that businesses use to serve and sell to their customers. …

What is eGain Vim?

Virtualized Interaction Manager (VIM) is a private cloud management platform offering enterprise-class contact center consolidation, centralization and management.

What is analytics analytics eGain com?

When did eGain file for its first IPO?

eGain filed for its initial IPO with the Securities and Exchange Commission in July 1999. At the time of the filing, it employed 114 people with plans to trade on the NASDAQ.

When did the company eGain change its name?

The company changed its name to eGain Corporation in November 2012. eGain acquired Exony Limited, a multichannel analytics and contact center management company, in August 2014. The eGain software suite comprises three groups of apps.

What kind of company is eGain Communications Corporation?

eGain Corporation (formerly known as eGain Communications Corporation) ( NASDAQ : EGAN) is a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications, used by omnichannel contact centers, customer service organizations and digital business teams.

Who was the CEO of Egain before Lycos bought it?

Prior to the purchase by Lycos, Roy served as the company’s CEO and Chairman and Sinha served as its President. eGain filed for its initial IPO with the Securities and Exchange Commission in July 1999. At the time of the filing, it employed 114 people with plans to trade on the NASDAQ.